miya Platform Account Terms

When you open an account on miya, you agree to these terms that outline how our platform operates, how we handle your funds, and what responsibilities both you and we undertake. Our terms cover account registration, deposit and withdrawal mechanics, bonus eligibility, dispute resolution, and jurisdiction restrictions. Understanding these terms helps you use miya safely and confidently.

We operate miya in supported jurisdictions only. Before you sign up, confirm that online gaming is legal in your location. We reserve the right to suspend or close accounts if we detect access from restricted regions or if you violate any of our terms. These terms apply to all users of miya, including those accessing via desktop, mobile browser, or our native app on Android and iOS.

This page outlines the key conditions of service on miya. For specific questions about our terms, contact our support team via live chat, email, or phone. We update these terms periodically, and continued use of miya indicates your acceptance of any changes we announce.

Account Opening and Verification on miya

To open a miya account, you must be of legal age in your jurisdiction and able to verify your identity. During registration, we collect your name, email, phone number, and residential address. Before your first withdrawal, we require know-your-customer (KYC) verification: a government-issued ID and a selfie. This verification protects both you and miya from fraud and money laundering.

Your account credentials—username and password—are your responsibility. We recommend a strong password with letters, numbers, and symbols. Enable two-factor authentication (2FA) for added security; with 2FA, every login and withdrawal requires a one-time code sent to your phone. If you forget your password, use our password reset tool or contact support.

Account ownership

Only you may access your miya account. You are liable for all activity under your credentials.

KYC verification

Required before first withdrawal. Submit ID and selfie via your account dashboard.

Age requirement

You must meet the legal age of majority in your jurisdiction to open a miya account.

Deposits, Withdrawals, and Payment Terms on miya

We accept deposits through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, or online payment. Minimum deposit is our welcome offer. E-wallet deposits process instantly; bank transfers may take longer depending on your bank's processing speed. Maximum deposit depends on your VIP tier and your payment provider's limits.

When you withdraw, we process your request to the same payment method you used to deposit. This protects against fraud. Minimum withdrawal is our welcome offer. Maximum depends on your VIP tier. We review all withdrawals for compliance before processing; most approvals occur within a few hours on business days. E-wallet transfers arrive within minutes; bank transfers may take up to one business day.

Deposits become part of your miya balance immediately and can be used on any game category—football betting, live-dealer tables, slots, or esports. Withdrawals are subject to any active playthrough requirements from promotional bonuses. Once you meet playthrough requirements, you can withdraw freely.

Promotional Bonus Terms on miya

When you make your first deposit, you may qualify for our welcome bonus. The bonus is credited as a promotional credit and carries a playthrough requirement—you must wager it a certain number of times before converting to cash. All game categories (football, live-dealer, slots, esports) contribute equally to playthrough. The specific playthrough rate is stated in your bonus terms when you claim it.

Weekly cashback is calculated from net losses across all games each Monday morning. Net loss is total wagered minus total winnings. We credit a percentage of that net loss as real money cashback; the rate depends on your VIP tier. Cashback is paid out as cash, not promotional funds, so you can withdraw it immediately or use it for further play.

VIP tier progression is based on cumulative wagers across all games. Your tier status is visible in your account dashboard. Tier benefits include higher cashback percentages, faster withdrawal processing, and seasonal bonus offers. Tier status resets annually but remains active during periods of inactivity.

• Bonuses have playthrough requirements; read the terms before claiming.
• Cashback is paid only if you have a net loss that week.
• Tier progression is automatic based on cumulative wagers.
• Promotional funds expire after a set period if unused.

Responsible Use and Account Restrictions

We reserve the right to limit, suspend, or close any miya account if we detect activity that violates our terms. Prohibited activities include: using multiple accounts, transferring accounts to other individuals, exploiting bonus terms, or accessing miya from restricted jurisdictions. We monitor accounts for suspicious patterns and may freeze funds pending investigation.

If you believe your account has been compromised, contact us immediately. We will secure your account and investigate any unauthorized transactions. If unauthorized activity occurred, we work with you to recover your funds where possible.

Jurisdiction and Service Availability on miya

miya services are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of miya comply with local laws. If you reside in or relocate to a restricted jurisdiction, your account access will be suspended.

Our service area includes supported regions across Indonesia such as Jakarta, Surabaya, Bandung, Medan, and Semarang, subject to local legal status. If local regulations change, we will adjust service availability and notify affected users. Continued access to miya implies acceptance of our jurisdiction terms.

Dispute Resolution and Liability

If you have a dispute with miya regarding your account, balance, or any transaction, contact our support team immediately. We will investigate and respond within a reasonable timeframe. Most disputes are resolved through discussion; if resolution requires further action, we may escalate to our management team for review.

We keep transaction records and bet history for all miya accounts. You can access this information anytime via your account dashboard. If you identify a discrepancy, notify us within a reasonable period so we can investigate promptly.

miya is not liable for technical failures beyond our control (internet outages, payment provider issues, etc.). However, we maintain backup systems and encryption to protect your account and funds. If a technical failure occurs on our platform, we will investigate and attempt to restore your account to its pre-failure state.

Data Privacy and Security on miya

We keep your personal data encrypted and accessible only to authorized miya staff. We do not share your data with third parties except where required by law or to process your payments. Your payment information (card number, e-wallet credentials) is never stored on our servers; payment processors handle that securely on their systems.

We use industry-standard security practices including SSL encryption, firewalls, and regular security audits. However, no system is completely immune to compromise. If a data breach occurs, we notify affected users promptly and work with authorities as required.

Changes to Our Terms

We may update these terms periodically. Material changes are announced via email and displayed on miya's homepage. Continued use of miya after an announcement constitutes acceptance of updated terms. If you do not agree to updated terms, you may close your account and request withdrawal of your balance.

Summary and Support

These terms govern your use of miya and our obligations to you. Key points: open an account responsibly with accurate information; complete KYC verification before withdrawals; deposits and withdrawals use your chosen payment method; bonuses carry playthrough requirements; weekly cashback is calculated from net losses; VIP tier progression is automatic; we reserve the right to restrict accounts that violate our terms; our service is available only where local law permits.

If you have questions about any term, contact our support team via live chat, email, or phone. We're available to clarify our policies and help you understand miya's conditions. You can also review our Privacy Policy for detailed data-handling practices and our Legal Notice for additional disclaimers.